Last Updated on November 21, 2023

"I visited the clinic few months back and from the first day I felt very welcomed here, Eesha, Tim, Ricky(who casted me a new prosthesis) and all the staff here are very warm. I was already using a prosthesis when I saw Ricky, I explained him what I actually want from the new one and after lot of discussion and changes, we were there and I am very happy with the final product. Eesha assisted me with payment when I was not in a good financial shape. Tim is always there with a smile to welcome.😀

Overall kudos to the team and especially the technicians who works in the background. 👍🏻👍🏻 great job done guys.

Thank you & love from Alberta to you all.😜 ❤️"

From "Moses Dass" at Vancouver Clinic

"I went for a consult this week and met Eric. It was a great experience he was professional, knowledgeable and patience. After assessing my issue, he knew that he did not have a product that would resolve it, but he still spent time to review options with me and make future suggestions. He did all this in a free consult. That is client focused care, i couldn’t ask for anything else."

From "Jeff K" at Vancouver Clinic

"My new knee brace from Pentlands Chilliwack is helping so much.

I am walking almost pain free. Friendly staff like Sue, professional fitting and follow up. They ordered my knee brace in BC Lions orange. The Daim bars are a nice touch, reminds me of Sweden. Thanks"

From "Eric Davies" at Chilliwack Clinic

"This place is the best in Chilliwack!. I came in for foot orthotics and had the best service they were prompt and told me right when they got there!. Best of all no more foot pain"

From "Tim Aradi" at Chilliwack Clinic

"I am really pleased with the helpful attention I received from Harsh when I bought a knee brace. He was very patient and always willing to make any adjustments needed. Sue is a very sweet lady who is very friendly and professional. I highly recommend Pentlands."

From "Sandra Thompson" at Chilliwack Clinic

"We received the best customer service here in Chilliwack! Harsh is amazing, thoughtful, patient and really cares about his clients. Sue is the sweetest, kindest most helpful person. She is so knowledgeable and was such a great help navigating thru resources to ensure we got exactly what we needed. Cannot say enough good things about this company and the Employees!"

From "Ms M" at Chilliwack Clinic

"We have been extremely pleased with the service provided by Pentlands for orthotics/afo's for our son. All members of their staff are very friendly and helpful and follow up adjustments were taken care of with great concern about getting things fitted perfectly.

We would definitely recommend Pentlands for your ortho care needs."

Thanks! Sherry (and Devon) , Hope BC"

From "Garry V" at Chilliwack Clinic

"Gem In the valley! Harsh and his team have shown dedication and patience with my challenging foot situation.Very pleased with orthotics and ankle brace. Ask about the cork based softer orthotics. Simply the best. Thank you!"

From "Sandy Lacroix" at Chilliwack Clinic

"Got my orthotics Made ,They were very professional, my New orthotics are so so comfortable, I had pain in my toe and it's all gone now, Thank you pentland,"

From "Doggie" at Chilliwack Clinic

Google Review Links: Vancouver, Surrey, Chilliwack & Prince George

"I have been a client of Pentlands since 2007. When I was preparing for my below knee leg amputation I was looking around for a prosthetic place and a prosthetist. When I walked into Pentlands, I had a feeling of calmness and peace right away, after meeting Dana and having my assessment with him, the care, friendliness and professionalism that he gave, I knew I found the perfect prosthetist and place for me to be. Dana had prepared for my amputation even before the day of my surgery, and he was in the surgery room with the surgeon to put on a post-op prothesis system and soon as the surgeon was finished doing his part, which would help my limb health better, and more quickly. From that day on, Dana quickly became family to me, like a big brother, providing friendship, care and love on everything he did to help me. It wasn’t long before I had developed great friendships with the rest of the staff at Pentlands and felt so cared for by the way they all took me on and made me feel apart of the Pentlands family. Dana gave and provided me with such amazing care, professionalism, love and friendship for 13 years and he would go out of his way to help me with my needs and issues. About 4 years ago, I went to see Dana for an issue with my leg, and as I sat at Dana’s bench I saw a new prosthetist in training at the bench next to him, a wonderful lovely lady named Leah…only to find out that 2 yrs before, that I was Leah’s volunteer patient at BCIT when she was there doing her training. When we both recognized each other there were smiles, laughter and hugs. This was a good setup for Dana to move me over to Leah for her to learn on me and gain valuable experience and knowledge being trained by Dana. From that day, Leah became my prosthetist, and I feel so grateful for it as Leah and I had met a couple years earlier and knowing that she has been trained by Dana, I am being left in great hands with her. And our friendship has flourished and Leah is doing such great work for me. With all the new staff at Pentlands, the warmness, friendliness and care you get from everyone there, makes Pentlands a great place to be, you always feel appreciated and welcomed. The staff truly care about you. Thank you Pentlands for all the great years, and here is to many more 🙏🏼❤️"

Message on Facebook from "Martin Thomson" at Vancouver Clinic

"My experience at Pentland's has been exceptional. The service Leah and the team provided me was personalized. Every question was answered, every step explained, and the follow up is always there, talk about attention, Pentland's is the definition of attention to the client. Thank you very much guys."

From "Pedro Briceño" at Vancouver Clinic

"I got a knee brace a couple months ago, had great service right from the start. Had a couple of follow ups to make some minor adjustments. Brace works well and have less pain now. It does slip a little after sweating but other than that very happy."

From "Dave Bars" at Chilliwack Clinic

"The team at the Chilliwack Pentland's have been very professional as well as helpful in making sure my orthotics are working as they should. I would recommend this clinic to family and friends."

From "Chris Humphries" at Chilliwack Clinic

"I got a brace for my broken arm here a month ago it was really easy to make an appointment, the workers there are very caring and helpful as well! Highly suggest making an appointment if you are in need of any casts, braces, or prosthetics!"

From "Jared Boone" at Chilliwack Clinic

"The staff were so helpful and kind. The brace gives me way more support and once it was adjusted , feels guite comfortable. I would certainly recommend these fine people, says Jack."

From "Jackie Chambers" at Chilliwack Clinic

"Customized perfect prosthetics every time, super service, great one on one experience, and amazing attention to detail. since 1993 I have used Pentlands for my Prothetic Legs and would never change."

From "Steve Harris" at Vancouver Clinic

"I would like to thank Pendlands Chilliwack for making a new strap for my 8 year old AFO brace while I waited ( it did not take long ) at a very reasonable price.
Out standing service."

From "C&G Ruddick" at Chilliwack Clinic

"I was recommended to Pentland's by my Ortho Surgeon. I can't believe how my new knee brace has helped me with pain from walking. I am now able to go for long walks with my dog, something I haven't been able to do for a couple of years now. While the knee brace is fairly pricy it's been worth every penny to me to improve my quality of life. I would recommend Pentand's to anyone. The staff are very friendly and know their product well."

From "Ann McGrail" at Chilliwack Clinic

Google Review Links: Vancouver, Surrey, Chilliwack & Prince George

Kathleen Stuart

"I am writing this letter to help clarify the positive benefits I have received from the use of my knee brace.

Before I began wearing the brace, I was in constant and immense pain. I was often in tears from the pain and from feeling that I couldn’t do things I wanted to do, both in my daily life and also special activities. I started becoming depressed from the chronic pain and inability to do so many things both at home and work. I required cortisone shots to help manage the pain.

I was unable to walk without a cane and I couldn’t straighten my leg out. I could no longer go to the gym or aquafit classes and could no longer walk my dog. I could only go up and downstairs by scooting on my bum. Even with using the cane, I could only walk short distances and I had to walk very slowly. I put on weight, which was, in turn, harder on my knee. It was much more difficult to do my job because I work with infants and toddlers. I had a very difficult time getting up and down on the floor to play and supervise them. I had a difficult time carrying them and supervising outdoor play (where I had to be on my feet and able to help any child who needed it).

After I began wearing the brace,I have less knee pain and haven’t needed cortisone shots in over a year. I do not need to use a cane and I can walk faster, and further. I can do stairs easier and stay upright while doing them. I can walk my dog again; I can ride a bike, and I have gone back to aquafit as well. I have lost a total of 63 pounds! I am having a much easier time at work as well. I can get up and down off the floor much easier and am able to supervise outdoor play (even take the children on walks around the neighbourhood.

In short, the knee brace has given me my life back. I am healthier, happier and in far less pain!

Sincerely,"

Anonymity

“What can I say about a company that I just recently became involved with? Better yet, what’s not to say? I recently became an amputee as of November 2013, due to a work accident. There are a lot of emotional mountains that unfortunately came with this life-changing event. From the very first time my wife and I walked into this clinic, we were both set at ease with the kind, compassionate care that was shown to us.”